Engineering Operations Support – Kempinski Hotel, Palm Jumeirah

SBS1 was contracted to provide specialized engineering manpower to the luxurious Kempinski Hotel on Palm Jumeirah, Dubai. Over a 14-month engagement, SBS1 deployed a team of certified technicians and engineers to support the hotel’s technical operations across all core building systems.

The engineering staff were tasked with preventive and reactive maintenance of HVAC, electrical, plumbing, and life safety systems, ensuring minimal downtime and a superior guest experience. All personnel were selected for their expertise in hospitality facility management and trained to operate within the standards of a 5-star luxury property.

The project emphasized SBS1’s capacity to deliver premium manpower solutions tailored to the expectations and operational demands of world-class hotel brands.

Project Overview

Client: Kempinski Palm Jumeirah
Project Name: Engineering Staffing
Scope: Supply of Qualified Engineering Staff
Duration: 14 Months

Scope Checklist

1. Staff Deployment

✅ Skilled HVAC, electrical, and MEP technicians

✅ Dedicated supervisor and shift planning for 24/7 support

✅ Groomed, uniformed, and hotel-compliant personnel

✅ Ongoing training and performance monitoring

2. Preventive & Corrective Maintenance

✅ Routine servicing of HVAC units, lighting, and pumps

✅ Quick response to maintenance requests and guest complaints

✅ Maintenance of mechanical rooms, chillers, and water systems

✅ Pool and spa equipment upkeep (if applicable)

3. Facility Systems Support

✅ Elevator, fire alarm, and emergency system checks

✅ Electrical panel inspections and load monitoring

✅ Plumbing repairs and leak detection

✅ General maintenance in guest rooms and public areas

4. Reporting & Compliance

✅ Daily and monthly maintenance reporting

✅ Compliance with Dubai Municipality and Civil Defence standards

✅ Participation in safety drills and audits

✅ Continuous improvement recommendations

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