Engineering Operations Support – Rove Hotels (Dubai Cluster)

SBS1 was engaged by Rove Hotels to provide comprehensive engineering staffing support across five of its 3-star properties located in Dubai. Over the 13-month contract period, SBS1 deployed skilled technical personnel to manage day-to-day facility operations, routine maintenance, and emergency engineering tasks.

The partnership ensured that each hotel maintained consistent performance standards, with all technical systems—including HVAC, electrical, plumbing, and fire safety—functioning efficiently. SBS1’s on-site teams worked in coordination with hotel management to uphold guest comfort, safety, and service continuity.

This project highlighted SBS1’s capacity to scale engineering support across multiple sites while maintaining operational consistency and responsiveness.

Project Overview

Client: Rove Hotels
Project Name: 3-Star Hotel Cluster Support
Scope: Deployment of Engineering Staff for 5 Hotels in Dubai
Duration: 13 Months

Scope Checklist

1. Engineering Staffing & Deployment

✅ Deployment of qualified HVAC, electrical, and general technicians

✅ 24/7 rotational shift coverage across 5 hotel locations

✅ Site supervisors and team leads for daily coordination

✅ Ongoing manpower monitoring and performance reporting

2. Preventive & Corrective Maintenance

✅ Routine inspections and preventive maintenance schedules

✅ HVAC systems upkeep and filter replacement

✅ Plumbing repairs and drainage issue resolution

✅ Electrical troubleshooting and lighting system maintenance

✅ Minor civil repairs (tiles, ceilings, fixtures)

3. Guest Room Support

✅ Rapid response to guest complaints related to room comfort

✅ Repairs to in-room systems (AC, lighting, water heaters)

✅ Coordination with front desk and housekeeping for access and repairs

✅ Maintenance record keeping and task tracking

4. Health, Safety & Compliance

✅ Fire alarm and firefighting equipment checks

✅ Safety signage and emergency lighting maintenance

✅ Adherence to Dubai Municipality and Civil Defence standards

✅ Regular safety toolbox talks and compliance training

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